Ginny's Blog

America's Best Agents Sharing Information

First, be courteous. Clients need to feel they are being respected in the first place. Whether you’re just starting a conversation with an offer on a house for sale or ending the deal right away, don’t forget to show up some smiles and greet them with their titles such as Mr., Mrs., Dr., Atty., and the like.

Next, talk to them with sincerity. You don’t have to be too serious in your looks, though. What needs to be done here is to show your clients how you would want them to own something that is going to be worth their time, effort and money. Show them the details of their chosen units and answer directly all their inquiries. If you’ll have to spend your extra personal time with them, go ahead. If that’s what it takes to make a sale, then do it.

Another one: be punctual. Every meeting with clients should always be like the first meeting that you’re going to deal with. And since most clients in the real estate business are busy people, you should learn to manage your own time and never get tired of doing it because that’s what makes a first impression. If you’re going to be late at some point, inform your clients ahead of time so they can be aware of your situation. But never overdo it, because they can only tolerate it once, and they may never come back for a sale because of that.

Now, in case your clients appear to be not in a good mood, relax. That’s the fourth one. Everyone has their own bad day, even in you do if you have a property for sale for a long time. But don’t worry; you can still re-schedule the meeting if it’s not possible to close every deal now. All you have to do is talk to them when asked about something and eventually, make a good conversation last. This way, you’re helping them forget about their mood. And although they may not remember every detail that you’ve talked about, remember to give them you company fliers, as well as your calling card for future references.

Lastly, be objective but result-oriented. An agent needs to come up with a sale every now and then and so you must think of ways on how to become more competitive and creative to outshine other agents. When talking with clients, you have to know a lot about them and care about thier wants and needs.

As they often say,“There is more than meets the eye”. Just because they seem to look rich doesn’t always mean they are. Check their financials, are they  financially stong enough to buy a property, do they own other propertie?. Can they qualify for the home they like? If not, will they be still interested to buy if you offer them something that’s within their means? Know what needs to be known and do all it takes to make a sucessful sale.

Advertisement